Essential Functions:

• Assist in formulating budgets for each upcoming calendar year in conjunction with the Regional Director.

• Responsible for conforming to the established budget guidelines throughout the year to achieve the highest possible net operating income.

• Understand, analyze, and evaluate the monthly financial statement and provide owner reports when needed.

• Ensure that all rents are collected when due and posted promptly.

• Perform evictions, utility cut-offs, and landlord liens as required on delinquent rents.

• Responsible for constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and insurance certificates.

• Ensure that all lease files are complete and that leases are being executed properly.

• Maintain records on all aspects of management activity daily, weekly, monthly, and quarterly. Submit required reports to Regional Director.

• Maintain a positive customer service attitude.

• Periodic inspection with clients of move-in/move-outs.

• Review all notices to vacate to determine the cause of the move-out.

• Initiate and implement policies/procedures to maintain client communications, i.e., complaints, service requests, etc.

• Physically walk and inspect communities regularly.

• Monitor maintenance activities for communities.

• Promptly and effectively address any liability issues that could be hazardous or potentially dangerous for residents, staff, guests, and the public.

• Other duties assigned.

Job Competencies:

• Intermediate to advanced knowledge of Microsoft Office suites (Outlook, Word, Excel, PowerPoint, etc.).

• Must have exceptional written and verbal communication skills.

• Must have the ability to develop, maintain, and foster relationships at every level among the organization and external customers.

• Ability to exercise initiative, problem-solving, and decision-making skills.

• Ability to establish priorities and coordinate work activities.

• Must be analytical and able to perform intermediate math calculations.

• Ability to make and implement decisions under risk and uncertainty conditions.

• Ability to analyze basic operating statements and identify unusual operating trends, ratios, and variances.

• Have thorough knowledge of Fair Housing laws.

• The ability to travel (up to 20%) for training, conferences, properties, and other sites as needed.

• Knowledge of ResMan, Knock, Anyone Home, and SightPlan preferred

Qualifications:

• Previous experience in multi-site property management required

• Some experience in rental screenings or application processing preferred

• Excellent time management and organizational skills

• Strong written and verbal communication skills

• High attention to detail and ability to manage time wisely

• Proficiency in Microsoft Excel and Property Management platforms

• Driver's license & reliable form of transportation required

• Bilingual skills a plus

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here represent those that an employee must meet to perform this job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the job duties, the incumbent is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee must often lift and move up to 50 pounds. The job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.